Refund & Payment Policy
Clear and Fair Transactions
New Spring Journals Corp seeks transparent and reasonable payment practices across publishing, events, education, and services.
General Principle
Fees apply only where clearly communicated for a specific product or service.
Examples may include:
- Conference registration
- Course enrollment
- Optional media services
- Publication processing fees (where applicable and disclosed)
- Custom institutional services
Refund Requests
Refund eligibility depends on the specific service and stage of delivery.
Examples:
Courses
May be eligible within a stated period if access has not been substantially consumed.
Conferences
May allow refunds before stated deadlines, subject to administrative costs.
Publication Services
Once production or external registration processes have begun, refunds may be limited.
Custom Services
Work already delivered may be non-refundable.
Processing Time
Approved refunds are typically processed within a reasonable timeframe, subject to payment provider timelines.
Chargebacks
Please contact us first to resolve concerns before initiating disputes.